Volunteer Coordinator
About the Organization:
Founded in 2014, Nyah Project’s mission is to clear the pathway to college for underrepresented students by providing training and tech based tools that remove the practical and systemic barriers to higher education. This includes college admissions + scholarship access coaching, leadership development, and transformative fellowships abroad.
Higher education, particularly with college scholarships, not only increases socio-economic mobility, but also fundamentally changes the trajectory of their lives. We believe that access changes lives.
Nyah Project’s impact to date is evidence that Access Changes Lives:
100% of students in our fellows program immediately enroll in college, exceeding national averages by upwards of 40%.
What’s more, 98% of our fellows win scholarships and have accumulated over $30 million (and counting).
Over 96% attribute their success to the programs and opportunities provided by Nyah Project.
Access Online, our on-demand college admissions strategy and skill-building platform has attracted over 50,000 course enrolments and increased the number of students we serve by 560% during the first two years.
Position summary: As an integral part of the team, the Volunteer Coordinator manages and organizes volunteers who are aligned with Nyah Project’s mission. They work as a liaison between volunteers and the organization to ensure effective communication and coordination.
Duration: Minimum of three (3) months, with flexibility.
Hours: Approx. 5-10 hours per week, with flexibility based on availability.
Employment Type: Unpaid internship, can be used for class/internship credit or volunteer hours.
Location: Fully Remote, or optional hybrid if based in the Miami, FL area
Start Date: Immediately
Responsibilities May Include:
Maintain databases: Keep and manage volunteer information so that it’s up-to-date and integrated into master contact database
Maintain effective communications: Maintain regular communications via email/enews, WhatsApp Community, text, phone call, and/or in person so volunteers are appreciated and regularly updated on what’s happening with the organization and how they can engage/assist the organization. Update Volunteer Hub on Notion. Prepare and organize relevant collateral, resources, and documents, and provide general communication support for both internal and external purposes
Strategy: Collaborate with team on reviewing and revising volunteer engagement strategy to meet organizational needs
Recruit volunteers: Identify skills/interest gaps in current team and volunteer base, create/update volunteer descriptions, develop strategies and promote opportunities to attract new volunteers, vet interested persons to ensure good fit for organization.
Train & support volunteers: Organize regular cadence of volunteer onboarding sessions. Provide ongoing support and guidance to volunteers.
Evaluation & data collection: Periodically assess volunteer performance to improve experience and/or fit with certain roles. Monitor volunteer satisfaction. Collect data on volunteer engagement for funders and proposals.
Event planning: Lead volunteer-related event planning, logistics, and implementation
Project management: Support team members to develop and execute project plans and timelines. Use Notion and Asana or other tools to manage volunteer engagement opportunities and relevant tasks.
Other responsibilities as needed to ensure organization mission is met with the support of engaged and effective volunteers.
Qualifications + Skills:
Organization. Excellent planning and organizational skills. Great time management.
Leadership & people management. Can effectively engage, lead, and motivate people at all levels from diverse backgrounds.
Relationship building. Excellent ability to empathize with people, build trust, respect and understanding to enable mutually beneficial and effective collaboration.
Communication & interpersonal skills. Excellent verbal and written communication skills with people from different backgrounds.
Education. Undergraduate or graduate degree in progress, or equivalent experience in a related field such as customer service or human resources management.
Technologically-savvy. Proficient with Google Suite, Asana, Slack, Canva, SquareSpace, MailChimp or other advanced computer skills desired.
Creative. Thinks of new ways to attract, engage and retain volunteers.
Detail oriented. Unswerving attention to detail
Independent. Ability to work effectively in self-paced work environment
Can-do Attitude. Highly motivated, positive and helpful attitude
Bilingual in English & Spanish a plus
Nyah Project’s policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, veteran status, physical or mental disability, genetics, or other protected classes prohibited by applicable law. Further, we take affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. We do not tolerate discrimination of any type or form.
